Privacy Policy

Last updated: July 25, 2026

1. Introduction

WC Mental Health Assistant ("we," "us," or "our") is a mobile application that provides mood tracking, journaling, AI wellness support, local therapist search, and crisis resources. You can search your local area for licensed counselors and contact them independently. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

2. Information We Collect

a. Account Information

Email address (for authentication and communication), full name, and role (user or admin).

b. Health and Wellness Data

Journal entries and titles, mood check-in data, tags associated with journal entries, and self-care tracking data (hydration, movement, gratitude, sleep).

c. Subscription and Payment Data

Subscription plan (monthly or yearly premium), subscription status and expiry date. Payment processing is handled securely by Base44 Payments (Wix Payments); we do not store your credit card or payment details.

d. Local Therapist Search Queries

When you use the local therapist search, the ZIP code you enter is sent to our AI service with web search context to find nearby licensed therapists and agencies. We do not store the ZIP code or search results.

e. Contact Form Submissions

Name, email, and message content when you submit the contact form.

f. Usage Data

App usage analytics events to improve user experience.

3. How We Use Your Information

  • •To create and manage your account
  • •To display your journal entries, mood history, and progress reports for your own personal review and self-reflection
  • •To provide AI wellness assistant responses
  • •To enable local therapist search based on your ZIP code
  • •To process premium subscription payments
  • •To send subscription expiry reminders via email
  • •To respond to contact form submissions
  • •To send branded invite emails when you invite a friend
  • •To improve our app features and performance

4. Data Sharing

We do not sell your personal data to third parties. We share data only in the following circumstances:

  • •Payment Processing: Subscription payments are processed by Base44 Payments (Wix Payments), which handles your payment information independently.
  • •AI Services: Your AI chat prompts and local therapist search queries are processed by our AI service provider (which may use web search context) to generate responses and find nearby providers.
  • •Service Providers: We use third-party infrastructure providers (database hosting, authentication) that have access to data solely to provide their services to us.
  • •Legal Obligations: We may disclose information if required by law or to protect the rights, property, or safety of our users.

5. Data Security

  • •Your journal entries, mood data, and self-care tracking are private from other users of the app — only you can see them within the app itself.
  • •Authorized platform administrators may access your journal and wellness data for limited purposes, including account maintenance, legal compliance, and safety-related matters. This access exists at the platform level and is independent of the app's in-app privacy controls.
  • •Row-level security policies enforce that users can only access their own data within the app.
  • •Account deletion permanently removes all associated data including journal entries and subscription records.
  • •Data is transmitted using encrypted connections.

6. Data Retention

Your data is retained for as long as your account is active. When you delete your account, all associated data — including journal entries, mood history, and subscription records — is permanently purged from all databases.

7. Your Rights

  • •Access: You can view your personal data within the app at any time.
  • •Deletion: You can delete your account and all associated data at any time from Profile > Delete Account.
  • •Opt-out: You can opt out of email communications by contacting support.
  • •Logout: You can log out at any time from the Profile screen.

8. Children's Privacy

This app is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

9. Crisis and Emergency Information

This app provides crisis hotline numbers and grounding exercises for reference. However, this app is not a substitute for professional emergency services. If you are in immediate danger, call 911 or your local emergency number. The crisis resources provided (988 Suicide & Crisis Lifeline, Crisis Text Line 741741, SAMHSA National Helpline) are independent services not affiliated with this app.

10. AI Wellness Assistant Disclaimer

The AI wellness assistant is a supportive tool, not a licensed mental health provider. It does not provide medical diagnosis, treatment, or crisis intervention. Always consult a qualified healthcare professional for medical or mental health concerns.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this policy. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: support@wcmentalhealth.com